Terms of Service

Welcome to Tyche Joy. By accessing or using https://tychejoy.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website, purchasing our products, or engaging with our services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, please refrain from using our website.

2. Eligibility

To use our services, you must be at least 18 years old or have legal parental/guardian consent. By placing an order, you confirm that you meet this requirement.

3. Products and Pricing

a) Product Availability

We offer high-quality metal wall art products. Availability is subject to stock levels and may change without notice.

b) Pricing

All prices are listed in USD and are subject to change. We reserve the right to modify prices without prior notice. However, once an order is placed, the price at checkout is final.

4. Orders and Payment

a) Order Processing

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Handling Time: 1-2 business days (Monday – Friday).
  • Transit Time: 3-5 business days (Monday – Friday).
  • Total Delivery Time: 4-7 business days based on customer location.

b) Payment Methods

We accept the following payment options:

  • American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
  • All payments are securely processed at checkout.

c) Order Cancellation

Orders can only be canceled before they are processed. Once shipped, the order cannot be canceled.

5. Shipping and Delivery

  • Shipping: We offer free shipping on all orders.
  • Delivery Time: Estimated based on customer location, typically 4-7 business days.
  • Delays: We are not responsible for delays caused by shipping carriers, weather conditions, or customs processing.

6. Returns and Exchanges

We accept returns and exchanges under the following conditions:

  • Return Window: 30 days from the delivery date.
  • Accepted Conditions: Both defective and non-defective products are eligible for return.
  • Product Condition: Items must be in new condition, unused, and in original packaging.
  • Restocking Fees: No restocking fees.
  • Return Method: By mail.
  • Refund Processing: Refunds are processed within 5 business days after receiving the returned item.

For more details, visit our Return & Refund Policy.

7. Intellectual Property

All content on Tyche Joy, including images, logos, text, and designs, is intellectual property owned by us. You may not copy, modify, distribute, or use our content without written permission.

8. Limitation of Liability

Tyche Joy is not liable for:

  • Any indirect, incidental, or consequential damages arising from product use.
  • Errors or inaccuracies in product descriptions.
  • Delays in shipping due to third-party carriers.

9. Privacy Policy

By using our website, you agree to our Privacy Policy, which outlines how we collect and protect your data.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website signifies acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns, please contact us:

Tyche Joy

  • Email: support@tychejoy.com
  • Phone: +1 702-471-8166
  • Office Address: 2724 Kennington Cir, Las Vegas, NV 89117, USA

By using Tyche Joy, you agree to abide by these Terms of Service.