Payment Policy

At Tyche Joy, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, security measures, and general terms related to payments on our website.

Accepted Payment Methods We accept a variety of payment methods to ensure convenience and flexibility for our customers. All transactions are processed securely. The following payment options are available at checkout:

  • Credit & Debit Cards: American Express, Mastercard, Visa, Discover, and Diners Club.
  • Digital Wallets: Apple Pay, Google Pay, PayPal, Shop Pay, and Venmo.
  • Other Payment Methods: Payments made through our website must be completed using one of the available options listed on the checkout page.

Payment Processing

  • All payments are processed in USD.
  • Payments must be completed at the time of purchase. Orders will not be shipped until payment has been successfully received and verified.
  • Once payment is confirmed, you will receive an order confirmation email.

Secure Transactions We take security seriously and ensure that all transactions on our website are encrypted and protected using industry-standard security protocols. Your payment information is processed securely and is never stored on our servers.

Billing Information

  • Customers must provide accurate billing details that match the information on file with their payment provider.
  • If any discrepancies or verification issues arise, we may contact you to confirm your payment details before processing the order.

Order Verification To prevent fraud and unauthorized transactions, Tyche Joy reserves the right to:

  • Request additional verification details if necessary.
  • Cancel or hold orders that appear suspicious or violate our payment policies.

Failed or Declined Payments

  • If your payment is declined, please check with your bank or payment provider to ensure there are no restrictions on your card or account.
  • You may attempt to complete the purchase using an alternative payment method.
  • If issues persist, please contact our support team for assistance.

Refunds & Cancellations

  • Refunds are processed according to our Return & Refund Policy.
  • Once a refund is approved, it will be processed within 5 business days. The time required for funds to reflect in your account depends on your payment provider.

Chargebacks & Disputes

  • If you believe there is an issue with your payment, we encourage you to contact us before filing a chargeback with your bank.
  • Unauthorized chargebacks may result in the suspension of future purchases from our store.

Contact Us If you have any questions or concerns regarding payments, feel free to reach out to us:

Email: support@tychejoy.com
Phone: +1 702-471-8166
Office Address: 2724 Kennington Cir, Las Vegas, NV 89117, USA

Thank you for choosing Tyche Joy. We appreciate your business and look forward to serving you.